Are you ready to set up your Beam? Do you have technical questions about Beam? Our step-by-step instructions are short, clear and paired with helpful how-to videos. We have answers to your frequently asked questions, a Customer Success team ready to assist, and an impressive online knowledge base... all to resolve any issues you might have connecting or operating your Beam Smart Presence System.
Beam Knowledge Base
- What are the Beam specifications?
- What are the Beam shipping box specifications?
- How do I shut down or restart my Beam?
- Can I restore my Beam to factory settings?
- Beam Warranty and Return Policy
- What are the system requirements to run the Beam App?
- How do I Sign in with Google?
- How do I drive the Beam and adjust my pilot settings?
- What does the current status of my Beam mean?
- How to Install/Uninstall Beam Desktop App for Windows.
- What are the WiFi network requirements for Beam?
- How do I connect a Beam to a basic WiFi network?
- Why won't my Beam connect to WiFi?
- Why do we recommend 5 GHz networks over 2.4 GHz wireless networks?
- Why does Beam use UDP (User Datagram Protocol)?
- How do I change the name of my Advanced organization?
- How do I add a Beam to my Advanced organization?
- How do I remove a Beam from my Advanced organization?
- How do I invite a new user to my Advanced organization?
- How do I invite a temporary user to my Advanced organization?
- Beam Manager: Basic vs. Advanced
- How do I add a Beam to a new organization?
- Where can I find the linking code?
- Do I need a webcam on my computer to operate a Beam?
- How do I clean my Beam?